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Hospitality Co-Chair Charles Spitz Presents on Catastrophic Liability Claims in the Hospitality Industry to the Resort Hotel Association on April 21

On an April 21 webinar, Charles W. Spitz, Co-Chair of the Firm's Hospitality Practice Group, presented "The 360 Degree View of a Hospitality Claim" to the Resort Hotel Association. Attendees included resort and hotel owners/operators in 20 states.

The webinar presentation explored the best practices for hospitality enterprises facing a catastrophic premises liability claim. The presentation examined:

  • An industry case study of a catastrophic premises liability claim
  • The top ten things a hotel/resort needs to know when faced with a claim
  • The related internal and external investigations involved
  • Building a defense to protect the business